Frequently Asked Questions and COVID Information
Will camp be held indoors or outdoors?
Basketball camps are a mix of both indoors and outdoors, rotating between the two
throughout the day. All-Sports camps are primarily outdoors with some indoor use
throughout the day. S.T.E.A.M. camp is primarily indoors with some outdoor activities.
All camps eat lunch and snack outdoors. Please be sure to apply and pack sunscreen with your camper.
What is your refund policy?
Refund Policy (WITH Insurance):
If insurance is purchased, you can cancel for a refund up to 14 days prior to the event. Within 14 days of the event, you will only have the option of a Legarza credit. If your event is canceled or modified by Legarza, you will have the option to receive a full Legarza credit for your entire payment (cost of program + cost of insurance) or a refund for just the amount of the program.
Refund Policy (without Insurance):
Any participant who is unable to attend any program will receive full credit towards any other Legarza program up to 14 days before the start date. Within 14 days we cannot issue camp credit. In the event a program is canceled or rescheduled by Legarza, a credit will be issued. No cash refunds can be given, at any time, unless insurance is purchased.
What is Insurance?
Insurance can be added to your purchase at the time of check out. If insurance is purchased, you can cancel for a cash refund up to 14 days prior to the event. Within 14 days of the event, you will only have the option of a Legarza credit. If your event is canceled or modified by Legarza, you will have the option to receive a full Legarza credit for your entire payment (cost of program + cost of insurance) or a refund for just the amount of the program.
Can I sign up for a partial week of camp?
For Summer Camps, we begin to accept partial registrations about a week
before the start of the program. For other camps/programs we do accept
partial registrations. We handle these sign ups over the phone at
Please note, we do not allow the use of a promotional code/discount with a partial registration.
Can I use a voucher and a promotional code?
No. Since vouchers are generally purchased at a discounted rate, we are not able to combine those with promotions as a form of payment.
Can I put in a friend request?
Teams are made at the start of camp on the first day, based on age/grade.
Friend requests can be mentioned upon arrival at check-in on the first day.
Once teams have been made, the coaches will ask the campers if they have
been placed with their requested friend(s). If a camper is not initially
placed with their requested friend(s), they can let the coaches know and
we will do our best to make the change.
If all requested friends are around the same age, they have a greater chance of being placed together. Again, be sure to mention this during check-in and our coaches will do their best to accommodate your request but it is not guaranteed.
What is the age range for your camps?
We offer camp for children who are 5 years old and entering Kindergarten in the fall of 2022 up to those entering 8th grade. It is required that each child be a minimum of 5 years old by the first day of their program.
How are the age groups divided?
We maintain age-appropriate groups at each of our camps. Campers are grouped based on grade, friend requests, and experience level. We maintain a developmentally appropriate curriculum so that our campers are able to learn at an appropriate level with their peers. Hence, a first grader will not be in the same group as a seventh grader.
What size ball and/or hoop will my child be using?
K-1st Grade: 6 - 6 ½ foot hoop, 26.5 ball
2nd/3rd Grade: 8 - 8 ½ foot hoop, 26.5 ball
4th/5th Grade: 10 foot hoop, 28.5 ball
6th-8th Grade: 10 foot hoop, 28.5 or 29.5 ball
What sports are covered at an All-Sports Camp?
The sports and games vary from week-to-week, but your camper
will have an opportunity to learn a little about a variety of the
* ultimate frisbee
* capture the flag obstacle course and relay races among many other age-appropriate fun camp games and activities.
What should my child wear and/or bring to camp?
All campers should wear clothing they are comfortable being active in
both indoors and outdoors. Athletic footwear (no sport specific footwear
necessary), shorts and a t-shirt are the most common attire. With an
increase in outdoor time, it is especially important to pack water and
apply/pack sunscreen for your camper. Don’t forget your mask!
Snack/Lunch Note*: Please pack a snack for half day campers as we will have a break time to eat it. Full day campers will have 2 snack breaks. Please pack a lunch for full day campers as we are unable to provide the option to buy lunch at this time *We do not provide lunch or snacks
What happens between 12pm - 1pm at camp?
Lunch time! Campers are given seated eating time followed by supervised free play until the start of our afternoon session. If your child is registered for a full day of camp from 9am - 4pm, there is no need for them to be picked up for lunch.
Can my child check themselves out of camp?
Yes. We ask that you provide a signed note or contact our main office email@example.com or 415-334-3333 to give permission for your child to check themselves out of camp.
Can I add another parent to my authorized pick-up list?
Yes. Once you create a Legarza account on our website, you have the option to add any other authorized individuals to pick up your child.
Do you offer 1-1 training sessions?
At this time, we, as Legarza, are not hosting private training. We can however take a little bit of information from you and share it with our coaches for them to work directly with you on logistics, fees, etc. Please email this information to firstname.lastname@example.org.
Can I pick my child up early from camp?
Yes. You are welcome to pick up your child at any time. Please be sure to check in with a staff member when you arrive for pick up.
How many kids are on each team at camp? What is the coach to camper ratio?
We have an 8:1 camper to staff member ratio. Each team has about 8 -12 campers.
Do you have a lost and found?
Yes! Lost and found will stay on site until the end of the session before it is brought back to our office. We are happy to search in our office for any items - please email us at email@example.com to inquire about a lost item. All unclaimed items will be donated after two weeks.
Do you offer before/after care?
We are happy to be bringing back our extended care options for Summer 2022! Please refer to your specific camp registration for the hours at your program.
Can I sign up for one type of camp in the AM and a different type of camp in the PM at the same location?
Yes! If we are holding more than one type of camp (Basketball, All-Sports, S.T.E.A.M.) at one location, you are welcome to register for one in the morning and a different one in the afternoon for the duration of the week. Our staff members will take care of the transition between the two. No need to pick up!
What is your Tax ID?
Our Tax ID number is 27-1826576
What are your Covid rules/protocols?
These are our current guidelines and are subject to change depending on the
CDC and county guidelines at the time of your camp date:
1. Campers and staff will be abiding by county guidelines for indoor and outdoor mask use.
2. Hand sanitizer will be available at all times.
3. Outdoor spaces will be utilized as much as possible and equipment will be sanitized frequently.